![]() Any amounts refunded will not include the cost of shipping. Shipping and handling charges are not refundable. We do not guarantee that we will receive your returned item. You are responsible for any loss or damage to hardware during shipment. Shipping charges for all returns must be prepaid and insured by you. ![]() Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. To return the item you purchased, please mail it to: If you are eligible, we will send you a replacement product. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. You can send the item you consider defective to our retail store, 382 Rideau st, Ottawa ON K1N 5Y8 Hello Kitty Lucky Stars Candy As Low As 3.60 Each SELECT OPTIONS King Egg 4.99 Each COMING SOON Pez Hello Kitty Twin Gift Set 6.99 Each COMING SOON Reggie Reggie Jackson Bar As Low As 2.25 Each SELECT OPTIONS AS SEEN ON. In circumstances where you consider that a product is defective, you should promptly contact us with details of the product and the defect. We only exchange goods if they are defective or damaged. We also do not accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like personal health care goods. To follow-up on the status of your return, please contact us at and issues Only regular priced items may be refunded. Hello Kitty Stars & Bows Round Tin Bank with Easy-Off Lid. 12Pcs Party Favor Gift Box for Hello Kitty, Candy Goodie Box Treat Box Cardboard Box with Handle Birthday Party Decoration Supplies. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment. Boston America Hello Kitty Lucky Stars Candy Tin. Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange. Hello Kitty Snack Mix Box Holiday Gift Set 7 Different Variety Product of Japan. Hello Kitty Candy Rainbow Star Spiral Edible Cake Topper Image ABPID04557 1/4 Sheet. Openwork Sun, Stars & Moon Charm Save to. Hello Kitty Candy Rainbow Star Spiral Edible Cake Topper Image ABPID04557 1/4 Sheet. ![]() You can return unopened items in the original packaging within 14 days of your purchase with receipt or proof of purchase. Dextrose, Maltodextrin, Magnesium Stearate, Artificial Flavor, Arabic Gum, Citric Acid, Carnauba Wax, Artificial Colors (Fd&C Red 40, Titanium Dioxide) Allergen Info. 2023 Holiday Ornament & Candy Cane Charm Set Save to Wishlist Quick Shop. We accept returns at our retail store, 382 Rideau st, Ottawa ON K1N 5Y8.
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